Privacy policy

Privacy Policy

Last Updated: January 10, 2026

1. Introduction

Pallet Board Co. (“we,” “us,” or “our”) operates the website https://palletboardco.com (the “Site”) using Shopify as our eCommerce platform.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, make a purchase from, or interact with the Site.

2. Personal Information We Collect

Information You Provide to Us

When you visit or make a purchase through the Site, we collect personal information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

Payment information is processed securely through Shopify Payments and other third-party payment processors. We do not store full credit card numbers.

Information Collected Automatically

When you browse the Site, we automatically collect certain information about your device and interaction with the Site, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and time spent

  • Referring URLs

  • Approximate location

This data is collected using cookies, log files, pixels, tags, and similar technologies.

3. Cookies, Shopify, and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember user preferences

  • Process orders and payments

  • Analyze traffic and site performance

  • Support advertising and marketing efforts

Shopify uses cookies and similar technologies to power the Site and improve your experience.
You can learn more about Shopify’s use of personal data here:
https://www.shopify.com/legal/privacy

4. Advertising, Analytics, and Remarketing

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook & Instagram) Ads

  • Shopify marketing and analytics tools

  • Email marketing platforms

These services may collect information about your visits to this and other websites to provide analytics and targeted advertising.

You can learn how Google uses data collected from sites that use its services here:
https://policies.google.com/technologies/partner-sites

5. How We Use Your Personal Information

We use your personal information to:

  • Process, fulfill, and ship orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Send marketing and promotional communications (you may opt out at any time)

  • Improve our Site, offerings, and advertising performance

  • Detect fraud and prevent unauthorized activity

6. Sharing Personal Information

We share your personal information with service providers that help us operate our business, including:

  • Shopify and Shopify Payments

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and advertising partners

These third parties are authorized to use your personal information only as necessary to provide services to us.

We do not sell personal information.

We may disclose personal information if required by law or to protect our rights.

7. Behavioral Advertising & Opt-Out

You may opt out of targeted advertising by using:

8. Email Marketing

If you opt in to marketing communications, you may unsubscribe at any time using the link provided in our emails.

Order-related or transactional emails will still be sent.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is completely secure.

10. Your Rights

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request access to personal information we collect

  • Request deletion of personal information

  • Request information about data sharing practices

We do not sell personal information.

European Economic Area (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access, correct, or delete your personal data

  • Object to certain processing activities

  • Withdraw consent at any time

We process personal data based on legitimate business interests, contractual necessity, or consent.

11. Children’s Privacy

The Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Information

For more information about our privacy practices, or if you have questions, please contact us:

Pallet Board Co.
Email: info@palletboardco.com
Website: https://palletboardco.com